If your document is not listed in the “Available Documents” drop-down on the Documents page, use the Upload feature to add it.
After uploading, select the document from the Available Documents column to ensure it is included with your application to the hiring agency.
Important Notes:
- Resumes cannot be uploaded using these instructions. To add or update a resume, return to USAJOBS and make any necessary changes there.
- Uploaded documents are not saved to your USAJOBS account.
- File Requirements: Uploaded documents must be under 5 MB, unencrypted, and in one of the accepted formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC/DOCX). Files cannot be password-protected.
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Scanning Tips: Scanning software may default to TIFF or BMP formats, or large PDFs, which often exceed size limits.
- For smaller files, save as JPG/JPEG and consider lowering quality settings (e.g., 50%) to reduce file size without losing clarity. If compact formats are unavailable, free tools such as IrfanView (Windows) or Preview (Mac) can convert files.
- File Naming: If a file meets the above criteria but still will not upload, check that the name contains no special characters (parentheses, commas, hyphens, etc.) or blank spaces.
- No Electronic Version? See: Converting your paper supporting document to a reusable electronic file.
To upload documents to your application:
- Select the Documents link to go to the Documents page if you are not already there.
- Choose the Available Documents drop-down list to see if your document has already been transferred from USAJOBS or previously Uploaded. If it is not in the drop-down list, proceed with the Upload.
- Select Upload, a pop-up box will display.
- Complete the Upload pop-up box with the following:
- Enter the Document Name. This will be the name the agency sees for the document. Do not include any special characters (parentheses, commas, hyphens, etc.) or blank spaces in the file name of your document.
- Choose the Document Type from the drop-down list. If you do not see the exact type of document you are uploading, select the most reasonable type based on the available selections.
- Select Choose File and select the document to upload.
- Select the Upload button.
- A confirmation box displays “document name” has been successfully uploaded and added to your Available Documents list.
- Choose the Available Documents drop-down list and select the newly uploaded document to attach to your application (documents displayed are those that you selected from your USAJOBS account or uploaded for this application).
- Repeat until all documents you want to submit are uploaded and displaying in Available Documents. You can add multiple documents under one document type by selecting the drop-down list and selecting additional documents.
- Once you have added all of your documents (both USAJOBS and Uploaded), select Continue.