Why can’t I move the interview from one question to another?
Only the Moderator of the interview has the ability to move the interview panel from one question to another. The Moderator is indicated by a star icon in their video panel.
If you believe you should be the Moderator for an interview, make yourself Moderator by selecting the star icon on the left-hand side of the interview room, below the candidate’s video panel.
The rating criteria section is distracting me. Can I hide it?
Yes, beneath each interview question on the right-hand side of the screen is a button titled “Show Rating Criteria”. Toggle this button off to remove the rating criteria for all questions going forward. You can toggle the button back to show the rating criteria at any time.
The notes section is too small. Can I expand it?
Yes, in the bottom right corner of the notes section box there are two diagonal lines. Select and drag these lines to enlarge the notes box.
I don’t have time to finalize my ratings or complete the consensus discussion - can I come back and finish later?
Yes, once you have submitted your initial ratings you may exit the interview and coordinate a time with the rest of the panel to complete the consensus discussion. At the agreed upon time, access the interview using your link in the interviewer calendar invitation or by logging in to your USA Hire Interview account. Select “Enter Ratings” to be taken back to where you left off in the rating process. For Live interviews, select “Enter Ratings” to be taken back to where you left off in the rating process. For On-Demand interviews, select “Join Consensus” to start the consensus discussion.
How do I view a candidate’s final ratings?
Navigate to your interviewer profile, select the “Interviews” tab, then find the name of the candidate you interviewed. Select the pencil icon to the right of the “Expires After” column to open the candidate’s interview record. You can view an overview of the candidate’s final ratings in the Results section. You may also review the final results in more detail by selecting the “Download Results” button on the right-hand side of the candidate’s interview record underneath the “Actions” header. This downloads an excel file of the results to your computer.